To Our Families and Loved Ones…

COVID-19 UPDATE: Please read the latest newsletter here.

Tuesday September 22, 2020

Dear Residents, Families and Responsible Parties,
I’m glad to be able to provide you with some positive information with this update. We retested all of our residents who previously tested negative for Covid-19 in addition to newly admitted residents who came to us with negative Covid-19 testing. All of them have tested negative. Thankfully, all of our residents who had previously tested positive are now recovered. Of course, we are pleased and optimistic with these results, but as with the many uncertainties and unknowns with the virus we are remaining cautious, vigilant and dedicated in our efforts to prevent re-infection.

In addition to testing of our residents, we have been following the recommendations of the CDC and the CT Department of Public Health by testing of our staff. Should there be any positive cases, you will be notified. The team member who tested positive is in quarantine. Residents that came in contact with this staff member have been tested. Their tests remain negative and they are symptom-free, but we continue to monitor them.

In our last notice, we provided information on means of maintaining communication between residents and family/friends who cannot visit within the facility. We are committed to keeping our patients in touch. You will be able to contact your loved one via telephone or video-chat. We are able to accommodate a host of conferencing services such as FaceTime, Skype, WhatsApp, Zoom, and more. Please call the facility and we will get you connected.

If you have any questions or concerns please reach out to us, and we will be more than happy to assist you and your family in any way we can. We thank you all for your support and patience while we work to keep everyone safe.

For additional information/resources, please visit the Connecticut Department of Public Health (DPH) website or Center for Disease Control (CDC) website. UPDATE 4/20/20: Please see guidance from the CT Long-Term Care Ombudsman regarding the COVID Recovery Program.